1 · Medical disclaimerAll content is general information for overseas visitors. It is not medical advice, diagnosis or treatment, and using this site does not create a doctor–patient relationship. Always confirm diagnosis and treatment with the hospital's own doctors.
2 · Emergencies — do not wait for usChest pain, heavy bleeding, breathing difficulty, stroke signs, severe injury: go to the nearest hospital emergency department or call 120 immediately. Nothing on this site is an emergency channel and messages are not monitored around the clock.
3 · Payments & anti-scam warningBook and pay for our ground services only through this website's checkout. We will never ask for your bank password, SMS verification codes, or card photos by WhatsApp, email or phone. Be wary of anyone claiming to represent us through other channels; verify by contacting us through this site.
4 · Privacy & your documentsBooking forms collect only what the driver, interpreter or hospital appointment needs. Passports, reports and payment details submitted on third-party booking platforms go to those platforms under their own privacy policies — we do not receive or store them. Do not send medical records by open chat; use the hospital's official channels.
5 · Flights, hotels & third partiesWe do not sell tickets or rooms and never hold your travel money. Flight and hotel tools link to independent platforms; commissions, if any, never change your price. Booking changes, cancellations and disputes are handled by the platform you booked with.
6 · Visa, entry & insuranceCheck visa type, entry rules and document legalisation with the Chinese embassy or consulate in your country before booking. We cannot influence visa decisions. Travel insurance covering medical treatment and hospital stays is strongly advised and is your own responsibility.
Information on hospital strengths is compiled from public sources and changes over time — verify directly with the hospital. Prices shown are for our ground services only, exclude hospital fees, and may be updated. By using this site you accept these terms.